Why I receive “Something went wrong” error when proceeding to checkout?
During the checkout process, the app may occasionally lag, displaying the error message “Something Went Wrong. What Happened? This Invoice Is Not Available Yet, Please Try Again Later.”
When there is a delay in execution, the cart items are not recognized, resulting in this error. It is crucial to remember that this problem only affects apps that employ draft orders. You can click this link to learn more about this mistake and how it occurs in other apps that use draft orders.
This is a result of a recent modification to Shopify’s invoice creation process for draft orders. The app creates and transfers your discount to Shopify’s checkout via draft orders. But now, it takes a little longer for Shopify to process this, which can result in these problem messages showing up.
So what should we do in this case?
- You can try duplicating the theme you’re using and apply our Sami Wholesale app to that new theme to see if the checkout process works fine again.
- Contact our Support team ([email protected]) immediately to get a proper support. We will try customizing codes to your theme to change the process time of creating draft order so as to match the way Shopify deals with the checkout process.